Privacy Policy

1. Introduction

MudahPrompt we provides AI-powered prompt generation and assistance services. We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (email, name, profile details)
• Usage data and preferences
• Communication data and support requests
• AI interaction history and generated content
• Device and browser information
• Payment information (processed securely through third-party providers)

We also automatically collect certain information when you use our services, including IP address, browser type, operating system, referring URLs, access times, and pages viewed.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Improve and personalize your experience
• Communicate with you about our services
• Analyze usage patterns and optimize performance
• Ensure the security of our platform
• Process payments and manage subscriptions
• Comply with legal obligations
• Prevent fraud and abuse

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data storage and backup procedures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent where applicable
• Opt-out of marketing communications

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze site usage and performance
• Improve our services and user experience
• Provide personalized content and recommendations
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our services.

7. Third-Party Services

We may use third-party services that collect information. These services have their own privacy policies and may include:

• Analytics providers (Google Analytics, etc.)
• Payment processors (Stripe, PayPal, etc.)
• Cloud service providers (AWS, Google Cloud, etc.)
• AI service providers and APIs
• Customer support platforms
• Email and communication services

We recommend reviewing the privacy policies of these third-party services to understand how they handle your information.

8. Advertising and Google AdSense

This website utilizes Google AdSense, a service for including advertisements provided by Google Inc. Google AdSense uses cookies and similar technologies to serve ads based on your prior visits to this and other websites. Google and its partners may collect, use, and share data to personalize advertisements. For more information on how Google uses data, please refer to the Google Privacy Policyand the AdSense Program Policies.

We are committed to adhering to the AdSense Program Policies and ensuring that advertisements are only displayed on pages containing substantive, original content. Google-served ads are not presented on screens without publisher content, on pages under construction, or on pages used solely for navigation, alerts, or other behavioral purposes. We strive to maintain a high-quality user experience and uphold the standards set forth by Google and industry best practices.

You can opt out of personalized advertising by visiting Google Ads Settings.

9. Data Retention and Deletion

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of information and the purpose for which it was collected.

When you request deletion of your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain information for legal, regulatory, or legitimate business purposes.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

For users in the European Economic Area (EEA), we rely on adequacy decisions, standard contractual clauses, or other appropriate safeguards for international transfers.

11. Malaysian Data Protection Compliance

This Privacy Policy is designed to comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia. As a Malaysian-based service, we are committed to upholding the following Malaysian data protection principles:

• General Principle: Personal data shall not be processed unless consent is given
• Notice and Choice Principle: Data subjects must be informed of the purpose of collection
• Disclosure Principle: Personal data shall not be disclosed without consent
• Security Principle: Reasonable security measures must be implemented
• Retention Principle: Personal data shall not be kept longer than necessary
• Data Integrity Principle: Personal data shall be accurate, complete, and up-to-date
• Access Principle: Data subjects have the right to access and correct their data

Under Malaysian law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Withdraw consent for data processing
• Lodge a complaint with the Personal Data Protection Commissioner

For any PDPA-related inquiries or to exercise your rights under Malaysian law, please contact us using the information provided below.

12. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Your continued use of our services after any changes to this Privacy Policy constitutes acceptance of the updated policy.

14. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

For users in Malaysia, you have the right to lodge a complaint with the Personal Data Protection Commissioner if you believe we have not addressed your concerns adequately. You can contact the Commissioner at:

For users in the European Union, you also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.